This Privacy and Cookies Policy applies to QTM’s website (the ‘Website’). If you have any doubt regarding your privacy, please contact us as indicated below. For the purposes of this Privacy and Cookies Policy the provisions of the Terms of Use of the Website will apply jointly. We may refer to QTM as ‘we’. We may refer to user/s as ‘you’.
Name: QuiverTree Media, S.L.
Address: Carrer de la Creu Grossa, 6, Andorra la Vella, Andorra.
Phone: +376 366 034
Email: unsubscribe@quivertree-media.com
We collect the personal data that the user might provide in the form available at the a “Contact us” section of the Website as well as any other data which may be requested in certain sections of the Website or generated during the use of the Website (i.e., we have obtained your data directly from you). Besides, you may be asked to provide your personal information anytime you are in contact with QTM. Moreover, we may also collect aggregated/anonymous information regarding your activities from our Website. Finally, we confirm that we shall not process special categories of data such as those relating to racial or ethnic origin, religion, political opinion, etc.
We will process your data for the following purposes:
In order to process your data, we need to ensure that we have what the law describes as a “lawfulness of processing” or legal basis. We have identified that the personal data that we process are based on the following bases:
We will retain your data for as long as this is necessary for the purposes explained above and in order to reply to your queries. When we rely on your consent to collect your data, we will retain your data for as long as your consent is still valid and you have not withdrawn it. When we no longer need to use your data, we will ensure that it is restricted and is only accessed in the event we need to process this data for legal purposes, for example in the context of litigation.
We do not take individual decisions that could significantly affect you on the sole basis of automated processing.
7.1 Do you need to provide us with all the information we ask for? What happens if you do not provide it?
You do not have to provide us with all information we may request only those strictly necessary for the purposes set out above. For example, when we rely on your consent, you control which information you would like to provide and which not.
When we require that you provide us with information, we will make it clear to you. For example, when providing your details, you will notice that all mandatory fields are marked with an asterisk (*). If a field is not marked, it’s up to you to decide.
7.2 Do I need to provide accurate and precise data?
Yes, you need to provide accurate and precise data. You will be responsible for any false or inaccurate representations made by you, as well as for the damage caused as a result of the same. QTM shall not be responsible for any incident deriving from the lack of accuracy and/or misrepresentation of the information provided by you.
We need to share personal information with companies which provide services such as information processing, fulfilling customer orders, payment processing, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These third parties will act as our processors, or sub-processors, and will have implemented appropriate safeguards to protect your personal information.
We will disclose your personal data if this is required by law, legal process, litigation, and/or requests from public or governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a business reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
We will not carry out international transfers of your personal data outside the European Economic Area.
1. Which are your data protection rights?
In line with the GDPR and other applicable data protection laws, you have the following rights:
2. When will we reply to you?
We will reply to your requests as soon as possible and, in any event, within one month. Should we not meet this deadline, please, excuse us and contact us again so that we can deal with and rectify any possible technical error, which may have caused our late reply.
We respect your privacy and we attach great importance to the integrity and protection of the personal data we hold. Therefore, it is our firm intention to act in a responsible way in this regard. In this context, we have adopted appropriate technical and organisational measures to ensure the security of your personal data and to avoid its alteration, loss and unauthorised processing or access, all in conformity with the applicable data protection regulations and the highest standards.
We use our own and third party’s cookies so as to allow for more functional and useful browsing on the Website. In this regard and with the aim of ensuring that you receive all of the necessary information for correct browsing, we provide you with the following informative text about what cookies are, the type of cookies used on our Website and how you can disable them.
A cookie is a small text file that websites install in the computer or mobile device of the users who visit them.
Cookies make it possible for a website or a digital platform to remember the actions and preferences of the user (login identifier, font size and other display preferences) so that users do not need to reconfigure them whenever they come back.
Cookies can be divided between own and third-party cookies, and session (stored only during the browsing) and permanent cookies (stored during a longer period).
In this Website, we use the following cookies:
You may accept, block or delete the cookies installed in your device by configuring the settings of the browser installed in your device. You can visit our web pages even if your browser is in "private mode". Please find below some links for the cookie settings of the most common browsers:
Alternatively, this online guide (https://www.aboutcookies.org/) contains detailed information about how to carry out this task in multiple search engines. The link contains additional information about how to delete cookies on your device, as well as general additional information on cookies.
In case you have any questions about this cookies section, contact us at unsubscribe@quivertree-media.com
You may withdraw your previously granted consent regarding cookie installation at any time by deleting the cookies installed in your device or configuring the settings on your browser (see previous question).
However, this may have an impact on the operation of the Website, making the user experience less satisfactory or, even, preventing the use of the Website.